Privacy Policy

1. Introduction:

1. Introduction: Welcome to Patientifi. We are committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our online appointment system website and application.

2. Information We Collect:

We may collect the following types of information:

1. Personal Information: Name, contact details (phone number, email address), date of birth, address and other necessary required information .
2. Medical Information: Medical history, current health conditions, medications, appointment details, and other relevant medical data.
3. Technical Information: IP address, browser type, device information, and usage data.

3-How We Use Your Information:

We use the collected information for the following purposes:

1. To schedule and manage appointments.
2. To communicate with you regarding your appointments and provide reminders.
3. To maintain and update medical records.
4. To improve our services and ensure the website’s functionality.
5. To comply with legal and regulatory requirements.

4-Information Sharing and Disclosure:

We do not sell, trade, or may be transfer your personal information to outside parties except in the following circumstances:

1. Service Providers: We may share your information with third-party service providers who assist us in operating our online appointment system, provided they agree to keep your information confidential.
2. Legal Requirements: We may disclose your information if required by law or in response to a court order, subpoena, or other legal processes.
3. Protection of Rights: We may disclose your information to protect our rights, privacy, safety, and that of our users or the public.

5- Data Security:

We implement appropriate technical and organizational measures to protect your personal and medical information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and secure storage systems.

6-Your Rights:

You have the following rights concerning your information:

1. Access: You can request access to your personal and medical information.
2. Correction: You can request corrections to any inaccuracies in your information.
3. Deletion: You can request the deletion of your personal information, subject to legal and regulatory requirements.
4. Restriction: You can request restrictions on how we process your information.
5. Portability: You can request a copy of your information in a structured, commonly used format.

7. Cookies and Tracking Technologies:

Our online appointment system may use cookies and similar tracking technologies to enhance user experience and gather information about usage patterns. You can control cookies through your browser settings.

8. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. It is your responsibility to review this Privacy Policy periodically.

9. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: